Refund Policy

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Our Policy

REFUND POLICY

REFUND POLICY

    We provide a 30 Days money back guarantee on all Web Hosting packages with the following conditions:

  1. 30-Day Money Back Guarantee: We offer a 30-day money back guarantee on all hosting plans and domain registrations. If you are not satisfied with our services for any reason within the first 30 days of your purchase, you are eligible for a full refund.
  2. Eligibility: To qualify for a refund, you must request it within 30 days of your initial purchase date. Refund requests made after this period will not be entertained.
  3. Refund Process: To initiate a refund, please contact our customer support team through our website or by emailing support@hostyourweb.com. Provide your order details and reason for cancellation.
  4. Exceptions: Domain registration fees are non-refundable once a domain name has been registered. However, you will retain ownership of the domain for the remainder of the registration period.
  5. Refund Processing Time: Once your refund request is approved, refunds will be processed within 7-10 business days. The refund will be issued to the original method of payment used during the purchase.
  6. Cancellation of Services: If you decide to cancel your hosting plan after the 30-day money back guarantee period, no refunds will be provided for the remaining unused portion of your subscription.
  7. Policy Updates: Host Your Web reserves the right to modify this refund policy at any time without prior notice. Any changes to the policy will be posted on our website.
  8. No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.
  9. Accounts will be terminated after 30 days after overdue